Here are a few things you can try!
Start at 1 and go through each step until one of them works.
1. Check that both ports are working.
-If the left port is broken, send it in to Tech. We can fix that. We can't fix the right port.
2. Try a different charger.
-If it IS the charger, send it in for Tech to replace
3. Try a different outlet.
4. Hit+ POWER for 15 seconds while the Chromebook is plugged into a power source
If neither of these work, send the Chromebook to Tech.